Get up to speed with the latest insights and news from SmartSurvey.
1 Feb 2021
Survey Planning And Why It’s Important
From customer satisfaction and customer engagement to consumer awareness and employee happiness. There can be many reasons for carrying out ... Read more
18 Jan 2021
Advantages Of Questionnaires In Online Research
Following the emergence of the internet and search engines, the process of conducting research became much faster and simpler than ... Read more
4 Jan 2021
How To Manage People Remotely
Having already explored the background to why so many of us are currently working remotely and the potential advantages and ... Read more
10 Dec 2020
Keep Teams Motivated During The Festive Season
Timely tips from HR professionals and the experts at SmartSurvey… We are just over two weeks until Christmas and just ... Read more
3 Dec 2020
What Is A Good Survey Response Rate?
Whether you’re trying to assess customer satisfaction with your business, what your customers may think about a new product you’re ... Read more
1 Dec 2020
Why Ask For Survey Respondents’ Age?
Given the differences in life experience between different age groups, as well as people’s changing tastes and behaviour as they ... Read more
13 Nov 2020
How To Measure Customer Experience
Having got to grips with the subject of what is customer experience and why it’s important, its key touchpoints and ... Read more
4 Nov 2020
What Is G-Cloud?
If you operate in a public sector or government organisation, we’re sure there will have been numerous occasions in the ... Read more
27 Oct 2020
How To Come Up With A Brand Name
Whenever we refer to a brand name definition, we’re essentially talking about the name and attributes associated with a brand ... Read more
26 Oct 2020
Asking For Feedback
No matter what walk of life we are in asking for feedback is crucial, as without knowing how other people ... Read more
13 Oct 2020
The Sun Sets On SurveyMoz
SurveyMoz has been a sister product of SmartSurvey for many years, but the time has come for it to go ... Read more
9 Oct 2020
Where To Post Surveys Online
One of the biggest challenges to collecting actionable data from online surveys is to collect enough people to take them ... Read more
24 Sep 2020
Improve Sales Performance With Survey Data
When you consider the results of a Hubspot survey, which reveals that nearly 70% of customers said sales reps could ... Read more
23 Sep 2020
What Is Customer Engagement?
Given the evidence from research which suggests that on average engaged customers deliver 23% more revenue and profitability for businesses ... Read more
1 Sep 2020
Free COVID-19 Resources To Help Businesses Adapt To The New Normal
We’re pleased to have launched new survey and form templates to support the ‘test and trace’ initiative and help organisations adapt to ... Read more
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