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Get up to speed with the latest insights and news from SmartSurvey.

Philip Cleave

1 Feb 2021

Survey Planning And Why It’s Important

From customer satisfaction and customer engagement to consumer awareness and employee happiness. There can be many reasons for carrying out ... Read more

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Philip Cleave

18 Jan 2021

Advantages Of Questionnaires In Online Research

Following the emergence of the internet and search engines, the process of conducting research became much faster and simpler than ... Read more

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Philip Cleave

4 Jan 2021

How To Manage People Remotely

Having already explored the background to why so many of us are currently working remotely and the potential advantages and ... Read more

Human Resources, Uncategorized

Philip Cleave

10 Dec 2020

Keep Teams Motivated During The Festive Season

Timely tips from HR professionals and the experts at SmartSurvey… We are just over two weeks until Christmas and just ... Read more

Human Resources, Uncategorized

Philip Cleave

3 Dec 2020

What Is A Good Survey Response Rate?

Whether you’re trying to assess customer satisfaction with your business, what your customers may think about a new product you’re ... Read more

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Philip Cleave

1 Dec 2020

Why Ask For Survey Respondents’ Age?

Given the differences in life experience between different age groups, as well as people’s changing tastes and behaviour as they ... Read more

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Philip Cleave

13 Nov 2020

How To Measure Customer Experience

Having got to grips with the subject of what is customer experience and why it’s important, its key touchpoints and ... Read more

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Philip Cleave

4 Nov 2020

What Is G-Cloud?

If you operate in a public sector or government organisation, we’re sure there will have been numerous occasions in the ... Read more

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Philip Cleave

27 Oct 2020

How To Come Up With A Brand Name

Whenever we refer to a brand name definition, we’re essentially talking about the name and attributes associated with a brand ... Read more

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Philip Cleave

26 Oct 2020

Asking For Feedback

No matter what walk of life we are in asking for feedback is crucial, as without knowing how other people ... Read more

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Rich Tysoe

13 Oct 2020

The Sun Sets On SurveyMoz

SurveyMoz has been a sister product of SmartSurvey for many years, but the time has come for it to go ... Read more

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Philip Cleave

9 Oct 2020

Where To Post Surveys Online

One of the biggest challenges to collecting actionable data from online surveys is to collect enough people to take them ... Read more

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Philip Cleave

24 Sep 2020

Improve Sales Performance With Survey Data

When you consider the results of a Hubspot survey, which reveals that nearly 70% of customers said sales reps could ... Read more

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Philip Cleave

23 Sep 2020

What Is Customer Engagement?

Given the evidence from research which suggests that on average engaged customers deliver 23% more revenue and profitability for businesses ... Read more

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Philip Cleave

1 Sep 2020

Free COVID-19 Resources To Help Businesses Adapt To The New Normal

We’re pleased to have launched new survey and form templates to support the ‘test and trace’ initiative and help organisations adapt to ... Read more

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