Have questions? 0800 0937 822

Compare SmartSurvey vs Snap Surveys

SmartSurvey makes it simple for you to create effective online or offline surveys quickly and use them on multiple platforms. The dynamic survey tool allows users to build and send mobile responsive surveys via email, SMS, and social media. Looking to move from SnapSurvey software? Let us show you what we offer.

Simple, Quick, Powerful

Nothing to download and no programming knowledge required to create in-depth, professional surveys.


Create surveys in a few simple steps with our easy-to-use, intuitive interface that lets you get things done quickly.

Affordable Pricing

The best pricing for online surveys available. We promise to beat any formal quote on price for similar services.

SmartSurvey vs Snap Surveys comparison table

  SmartSurvey Snap Surveys
Main Features
Unlimited questions & responses No restrictions with our business and enterprise plans
Advanced reporting Produce insightful reports in a range of formats to share with your choice of recipients
Research consultations Gather reliable, quality feedback to develop all your stakeholder engagement needs
UK based Compliant with UK data protection, EU privacy laws, and GDPR
Phone & chat support Contact us on our free phone number to discuss projects in detail
No installation Just sign up and get started. Nothing to install or download, no set up wizards to follow or installation codes to remember
No coding required No HTML or programming knowledge required. Users benefit from being able to use online customisation tools and advanced reporting features
Save and continue Allow respondents to save their current responses and finish the survey at a later time
Integration Integrations with Google Analytics, GTM, and Zapier
Live editing Add new questions and edit existing text without taking your survey offline
Fully responsive Build surveys that are responsive to all your respondents screen sizes
99.99% Uptime Consistent operational time means you can get your work done when it’s needed

Notice an error in our data? Please let us know


Full "White Label" service

By giving our corporate customers the option to use their own branded domain (via subdomain such as surveys.yourdomain.com) we offer a full “white label” service for online surveys.


Carry on where you left off

Sometimes, respondents might need to take a break from a survey and continue it later. SmartSurvey offers this functionality by sending respondents an email with a unique link, allowing them to continue the survey later from any device.


Receive files with your responses

If you need respondents to send files back with their responses, we can handle that, with each attached file linked to the individual survey response. Invaluable for CVs, job applications, or photos.


Free UK phone support

If you need our help with anything, and can’t afford to wait for a support ticket or email response, then you can call our support team free in the UK at any time between 9 am in the morning and 5.30 pm in the evening. We’ll get you and your project moving again as quickly as we can.


Your survey, your branding

We know your brand is important to you, and that means more than just a logo. So, we give you a huge range of pre-made templates for your surveys. Want to take things further? Then we offer the capability for both HTML and CSS editing to create a totally branded look and feel for online surveys. If you don’t have ninja HTML and CSS skills, then we’re ready and waiting to help. We have a team of dedicated designers ready to put your brief into action, simply contact our account team for details.


Built for teams

With a Business Account, your organisation can create multiple users for each account, each with access only to their own surveys and responses. If your organisation deals with sensitive data, this is an important feature to maintain data security – there is no need to share accounts.


Simple, smart file hosting

If you need to host image files or documents as part of your survey, our file cabinet offers a simple solution. Just upload your files to the cabinet, then add them to the survey wherever they’re needed.


Want to know more?

If you are still not sure that we are the best alternative to Snap Surveys, why not get in touch to find out more?

If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.

Get in touch

Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.

  • ISO 27001 security logo
  • G-Cloud supplier logo
  • Cyber essentials plus logo
  • MRS Company Partner logo
  • Information Commissioners Office logo
  • McAfee Secure site logo
  • DSS compliant logo

Get in touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.

  • UK-based and secure

    We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

  • Dedicated support

    Access to a knowledgeable account manager for personal assistance for when you most need it.

  • Flexible to suit your needs

    Our friendly design team is on hand to assist with any bespoke design and custom development requests.

  • We’ll go that extra step

    We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection

Send us a message

Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.