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Why SmartSurvey offers the best alternative to Snap Surveys


  • Simple, Quick, Powerful

    SmartSurvey’s fully-featured online survey software makes creating surveys quick and easy, with all the power you’d expect to create in-depth, professional surveys to get the insight you need for your organisation with a user-friendly interface.


  • Pricing that can’t be beaten

    We think we have the best pricing for online surveys available. But on top of that, we promise to beat any formal quote on price for a like-for-like service.


  • Full “White Label” service

    By giving our corporate customers the option to use their own branded domain (via subdomain such as surveys.yourdomain.com) we offer a full “white label” service for online surveys.


  • Resumable surveys

    Sometimes, respondents might need to take a break from a survey and continue it later. SmartSurvey offers this functionality by sending respondents an email with a unique link, allowing them to continue the survey later from any device.


  • Get files back with your responses

    If you need respondents to send files back with their responses, we can handle that, with each attached file linked to the individual survey response. Invaluable for CVs, job applications, or photos.


  • Free UK phone support

    If you need our help with anything, and can’t afford to wait for a support ticket or email response, then you can call our support team free in the UK at any time between 9 in the morning and 5.30 in the evening. We’ll get you and your project moving again as quickly as we can.


  • Your Survey, Your Branding

    We know your brand is important to you, and that means more than just a logo. So, we give you a huge range of pre-made templates for your surveys. Want to take things further? Then we offer the capability for both HTML and CSS editing to create a totally branded look and feel for online surveys. But what you don’t have ninja HTML and CSS skills? Then we’re ready and waiting to help. we have a team of dedicated designers ready to put your brief into action, simply contact our account team for details.


  • No need to share accounts

    With a Business Account, your organisation can create multiple users for each account, each with access only to their own surveys and responses. If your organisation deals with sensitive data, this is an important feature to maintain data security.


  • Simple, smart file hosting

    If you need to host image files or documents as part of your survey, our file cabinet offers a simple solution. Just upload your files to the cabinet and then add them to the survey wherever they’re needed.


Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.


  • ISO 27001 security logo
  • G-Cloud supplier logo
  • Cyber essentials plus logo
  • MRS Company Partner logo
  • Information Commissioners Office logo
  • McAfee Secure site logo
  • DSS compliant logo

Get in touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.



  • UK-based and secure

    We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

  • Dedicated support

    Access to a knowledgeable account manager for personal assistance for when you most need it.

  • Flexible to suit your needs

    Our friendly design team is on hand to assist with any bespoke design and custom development requests.

  • We’ll go that extra step

    We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection

Send us a message

Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.