Anonymous Surveys
Effective surveys can improve business intelligence, inform product development and increase employee retention rates. Surveys without responses are ineffective. So encourage people to take part in your surveys by making survey responses anonymous.
Reassure respondents and get honest answers
Keep responses confidential
Assure people that answers to your surveys are confidential to generate honest replies and improve response rates.
Maintain data security
Build trust with your audience by ensuring your survey responses are kept securely with an ISO27001 certified platform.
Stay GDPR compliant
Collect data online so that it can be provided to respondents on request, without needing further handling, to remain compliant with Data Portability.
Make responding simple
Reach respondents where they are most willing to respond, via the web, email, SMS, social or even offline.
Managed services
Let us help you generate, collect and analyse data anonymously
Give your audience the peace of mind that their responses are handled securely by an unbiased third party service.
Making surveys anonymous
Encourage people to take part in your surveys by making survey responses anonymous. You can do this in SmartSurvey by simply enabling the anonymous survey feature on survey creation, which prevents the storage of IP addresses. To ensure your survey remains 100% anonymous, remember:
- Do not include any questions that ask the respondent for identifying details
- Make sure that respondents can opt-out of receiving your survey invitations
- Be transparent about why you are collecting the data and how it will be used
Discover why companies of all sizes use SmartSurvey
Read our case studies to find out how we help our clients find solutions, make smart decisions and
improve performance to grow their business.
IKEA
How IKEA increased response rates and long-term customer satisfaction by delivering survey invitations via SMS.
Alton Towers
Delighting visitors by using customer surveys to find out what will make them smile (or scream).
Mercedes-Benz Ireland
Mercedes-Benz increased response rates and simplified administration with SmartSurvey custom development.
What makes SmartSurvey right for you?
We will help you collect the information you need quickly and easily.
Trust us to safeguard your data and provide the support you need, when you need it.