Send Surveys by SMS
Send your survey by SMS and instantly reach your target audience, wherever they are.
Together with SmartSurvey, SMS Surveys can help you achieve increased response rates and improved customer engagement.
- Deliver brand consistency by combining SMS with other channels
- Use text messages to reach your audience anywhere, at any time
- Try mobile friendly themes compatible across multiple platforms
- Send SMS invitations in bulk with status tracking and follow-ups
- Easily manage contact lists with open rates, views and opt-outs
Benefits of SMS surveys
Creating an SMS based survey is easy. Our SMS Survey tool allows you to target users on the move and send bulk SMS survey invitations. Your respondents will be taken to a mobile responsive survey, which automatically configures to your respondent’s smartphone or tablet.
How Does It Work?
Using SMS is quick and easy
- Compile your list of contacts and paste directly into the SMS contact list
- Select your survey and choose a “From Name” to create an SMS invitation
- Click send and SmartSurvey will automatically distribute and track your invitation
- Respondents need only click the link inside to launch the survey on their device
- As soon as their response is submitted you’ll be able to view the results live
- For those who don’t respond, you can schedule and send targeted reminders
Discover why companies of all sizes use SmartSurvey
Read our case studies to find out how we help our clients find solutions, make smart decisions and
improve performance to grow their business.
IKEA
How IKEA increased response rates and long-term customer satisfaction by delivering survey invitations via SMS.
Department for Education
G-Cloud supplier, SmartSurvey, provides online survey solutions for the Department for Education.
Parkinson’s UK
How Parkinson’s UK use SmartSurvey to drive better care, treatments and quality of life.
How much do SMS surveys cost?
SMS is part of our Enterprise package
The cost of running a SMS Survey will depend upon how many responses you need, the kind of respondents you need to target, and survey length, but can be cheaper than you think. Start your quote below for a price tailored to your requirements.
Need more information?
To discuss SMS based surveys in greater detail please get in touch with our friendly Support Team.
Safe & secure
Security is our most important feature
and we take it seriously
Security features
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU based servers
All data is stored and backed up on UK/EU-based servers.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
You’re in safe hands
