Neil Stone
Head of Marketing
Neil has a deep understanding of software and how to bring its value to market. With experience across Human Capital Management, Learning & Development, AI-powered platforms and omnichannel communications, he knows what it takes to connect solutions with real business needs. Neil’s passionate about helping organisations turn insight into action and elevate the customer experience.
Neil Stone
’s posts
Blog
What becomes possible when analysis is near instant: you can act while feedback's fresh, survey more frequently, and catch problems before they explode.
This guide breaks down the five patterns that kill Voice of Customer programmes and gives you a practical 30-day plan to fix them.
Discover the top 10 best online survey tools of 2024, featuring free and paid options for creating surveys, gathering insights, and improving decision-making.
Given the increasing competitiveness of the recruitment industry and statistics, which reveal that 46% of recruiters are struggling to attract top tal...
So, Delighted is being sunsetted, tech speak for shutting down. Not just trimming features or goingquiet for a while, but being phased out completely.If you’ve built your Customer Experience (CX) prog
