Neil Stone
Head of Marketing
Neil has a deep understanding of software and how to bring its value to market. With experience across Human Capital Management, Learning & Development, AI-powered platforms and omnichannel communications, he knows what it takes to connect solutions with real business needs. Neil’s passionate about helping organisations turn insight into action and elevate the customer experience.
Neil Stone
’s posts
Blog
Discover the top 10 best online survey tools of 2024, featuring free and paid options for creating surveys, gathering insights, and improving decision-making.
So, Delighted is being sunsetted, tech speak for shutting down. Not just trimming features or goingquiet for a while, but being phased out completely.If you’ve built your Customer Experience (CX) prog
In this webinar, learn how top companies build & measure impactful CX, with expert insight on empathy, strategy and the traits of outstanding experiences.
Regularly engaging and collecting feedback from your staff, can make a big difference to their happiness and your business success. We look at how an employee perception survey can help you.
The days of a one-size-fits-all B2B marketing strategy are long gone. We show how market segmentation backed by feedback can help you to better understand, engage and convert your customers.
When it comes to your business success, achieving and maintaining as high a net promoter score (NPS) as you can is crucial. We outline five ways to improve your NPS.
