Compare SmartSurvey vs Qualtrics
SmartSurvey is ideal for businesses that punch above their weight. We can provide you with the tools to promote your brand identity, build trust, and develop credibility with customers. All account holders benefit from being able to use our cutting-edge customisation tools and advanced online reporting features that will provide you with the information that will help you succeed.
Value for Money
Competitively priced plans and price matched quotes offer you the powerful features you need.
UK-based and Secure
Data is stored and backed up on UK/EU-based servers. You can rest assured your data is secure.
GDPR compliant
Data privacy has never been more important, our platform is compliant with UK/EU regulations.
Comparison table
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General
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Features
Data stored in the UK
For companies operating in Europe, compliance with the GDPR is of paramount Importance. All of your survey respondents’ data will remain in the UK, where we store it. Any other client files you share with us remain in the EEA unless you choose another method of communication, e.g. email. SmartSurvey will never transfer your data outside the EU.
Features
Value for money
We promise to match any formal quote for a like-for-like service. Contact our accounts team for details.
Features
Domain branding
SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.
smartsurvey.co.uk/s/surveyid
yourdomain.com/surveyname
Features
Convenience for respondents
With our “Save and continue” feature, you can allow your respondents to take a break from the survey at any time and return to it later by means of a unique link sent to them via email. When they click the link, from any device, it takes them back to where they left the survey.
Features
Upload files
Respondents using SmartSurvey can upload files from their own devices to your survey as part of their response. You can then view these files within SmartSurvey when viewing responses. This makes SmartSurvey a powerful tool for applications, CVs or even situations where you need respondents to send photos.
Features
Customer support
If you need help, then call us any time 9AM-5.30PM in the UK to talk to our friendly, expert support team. We’re committed to solving your issues as quickly as possible to get you collecting the data you need without having to wait for a response to a support ticket or email. So, during British trading hours, there’ll always be someone available to take your call.
Features
Full branding control
Maintaining the image of your brand is important, which is why we offer a huge range of style templates for your online surveys. For people and organisations with access to more advanced coding skills, we allow the use of custom HTML and CSS to make totally bespoke “look and feel” for surveys. If you don’t have these skills within your organisation, then get in touch with our account team who can help with the use of our own internal team of designers and coders.
Features
Built for teams
Business users of SmartSurvey can set up multiple users within their account, each with their own permissions and surveys. If your organisation is dealing with sensitive data, this can be important for ensuring that data is only visible to the people who need to see it.
Features
File management
The File cabinet within your SmartSurvey account makes it simple to store survey-related documents. Just upload your files to the cabinet, and then whenever you need them for your survey, you simply open up the file cabinet and select the relevant file. There’s no need for you to find somewhere else for you to host files.
Features
Want to know more?
If you are still not sure that we are the best alternative to Qualtrics, why not get in touch to find out more?
If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.
Get in touchSafe & Secure
Security is our most important feature and we take it seriously
Security Features
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 Certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU Based Servers
All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
Get in touch
If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.
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UK-based and secure
We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.
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Dedicated support
Access to a knowledgeable account manager for personal assistance for when you most need it.
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Flexible to suit your needs
Our friendly design team is on hand to assist with any bespoke design and custom development requests.
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We’ll go that extra step
We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.
Find out how we can help
UK-based with safe and secure data storage
100% personal, one-to-one online service
Trusted by leading brands worldwide
GDPR compliant with data collection