No Qual-tricks. Just fast setup, real support & fair pricing
What makes people switch from Qualtrics to SmartSurvey? Here are 3 big reasons...
Go live in hours,
not months
SmartSurvey is built for ease. That means no clunky set-up, no long onboarding. Most of our customers are up and running in 48 hours instead of weeks or months.
Stop overpaying for unnecessary features
All the power, none of the padding. SmartSurvey delivers advanced functionality without the inflated costs.
Real UK support,
whenever you need it
Get in touch by phone, live chat or email, you’ll be speaking with experts who know their stuff, respond fast, and genuinely want to help.
Save your time and money with SmartSurvey
| Category |  |
Qualtrics |
|---|---|---|
| Implementation time | Less than 1 week | Avg 2 months |
| Cost | ££ | £££££ |
| ROI | Avg 6 months | Avg 21 months |
| Response cost | £ | ££££ |
Functionality for every single use case
| Features | |
Qualtrics |
|---|---|---|
| Custom branding |  |
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| Advanced skip logic | |
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| Multiple file export types | |
|
| Powerful analysis features | |
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| Omnichannel feedback management | |
|
| In-app feedback collection | |
|
| Dashboards & reporting | |
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| Advanced AI feedback analysis | |
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| Enterprise-grade security | |
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| Data stored securely in UK | |
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| 297+ integrations | |
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| No contracts required | |
|
| Price Match Guarantee | |
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| Case management across all plans | |
|
| UK-based AI model | |
|
Human support that’s always there for you
| Category | |
Qualtrics |
|---|---|---|
| 100% UK-based support team | |
|
| Free migration assistance | |
|
| Email and phone support (no extra cost) | |
|
A platform that your team will love to use and enables them to act on feedback faster
Reduce feedback analysis time by 50% with AI
Quickly transform thousands of comments into clear, actionable insights. Our AI automatically identifies key themes and sentiment across your feedback. Spend less time analyzing and more time making informed decisions.
Create beautiful surveys
Create professional surveys that match your brand. Add smart logic so each survey adapts to individual respondents, giving you better data and higher completion rates.
Close the feedback loop
Create cases from responses that need follow-up. Assign cases to your team, track status, and communicate with respondents in-app.
Turn survey data into actionable insights
Dashboards bring all your survey data together in one place. View charts from multiple surveys side-by-side, compare results across touchpoints, and share live insights with stakeholders instantly.
Trusted by leading brands worldwide
